AllClear ID Privacy Policy

Last Updated: March, 2012

AllClear ID, Inc., formerly “Debix,” (“AllClear ID”) provides a service (the “Free Service” “Services”) designed to prevent and resolve issues related to identity fraud. Privacy and security are important concerns. AllClear ID will continue working hard to earn and keep your trust.

The “Free Service” at registration the AllClear ID, references to any use you make of the interface available at www.allclearid.com or www.debix.com (the “Site”). AllClear ID may add or remove features of any of the Services at any time.

By using the Service(s) and/or Site, you consent to the data practices prescribed in this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version.

If you are visiting this Site from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your information you consent to any transfer and processing in accordance with this Privacy Policy.

We may change this Privacy Policy by posting a new version of this Privacy Policy on our Site or through the Service, and it is your responsibility to review this page periodically. When we do change the policy, we will also revise the "last updated" date at the Privacy Policy and may notify you or post a message on the Site and/or through the Service. Your continued use of the Site and/or the Service constitutes your agreement to this Privacy Policy and any updates.

Please read this privacy policy to learn more about:

  • Information Collected: What information AllClear ID collects through the Service and the Site
  • Information Use: How AllClear ID uses the information it collects
  • Information Sharing and Retention: With whom AllClear ID shares the information it collects
  • Accessing and Changing Your Account Information: How you can access and change your Account information
  • Security: What security procedures are in place that are designed to protect against the loss, misuse or alteration of information in AllClear ID's custody and control
  • Contacting Us: How to contact AllClear ID

Information Collected

“Personal Information” means any information that may be used to identify an individual, including, but not limited to, first and last name, home or other physical address, email address, phone number, or other contact information, whether at work or at home, date of birth, Social Security number, gender, password, credit card number and information about dependents. AllClear ID may ask you to provide Personal Information that will enable us to enhance your use of the Service, to enroll you for the Service, or for purposes such as facilitating correspondence with you, registering your entitlement to access certain special features, or to complete transactions. It is always your choice whether or not to provide that Personal Information. If you choose not to provide requested Personal Information, you may not be able to register for, or use certain features of the Service.

“Technical Information” AllClear ID may collect and use technical data and related information that is gathered periodically to facilitate the provision of the Service. AllClear ID may also collect technical data and related information – including but not limited to technical information about your devices, system and application software, and peripherals. We may also automatically receive and record information on our server logs from your browser, which could include your IP address, cookie information, browser information, and the page you request. This information is not deemed by AllClear ID to constitute Personal Information and while AllClear ID will not use it in a way that associates such information with you, such information it may be aggregated and used. AllClear ID owns this information and may use it in any manner it deems appropriate.

Information Use

Your Personal Information will be used to enable us to deliver the Service to you, in support of your relationship with AllClear ID and your use of our Services, and as otherwise set forth herein.

Among other things, AllClear ID wants to help you quickly find information on our Site, leverage our tools in connection with your authorized use of our Service, and alert you to product upgrades, special offers, updated information, and other new products and services. Personal Information you provide at registration or in your Profile section may also be used to customize your experience on the Site and with the Service.

AllClear ID will use your Personal Information to communicate with you through email and notices posted on the Site and through the Service. These include a series of welcome, verification, and informational emails that are part of the activation process and also help to inform new users about various features of the AllClear ID Services. Please be aware that as long as you are a registered member of an AllClear ID Service, you will receive certain emails related to the proper functioning of your account.

AllClear ID may also use your information to develop fraud prevention and other services, which it may make available to third parties, provided that such services shall not include access by such third parties to your Personal Information. AllClear ID may also send promotional information about AllClear ID products and services, during and after any term for which you are subscribed for a Service. However, users may "opt out" of receiving such information. To opt-out, please send a request to support@allclearid.com or follow the instructions set forth in the applicable communication.

Information Sharing and Retention

Sharing Information with third parties; AllClear ID takes the privacy of our users very seriously. As a result, except as provided herein, AllClear ID will never sell, rent, or intentionally provide your Personal Information to any third parties for their marketing purposes.

AllClear ID may share your Personal Information with third party service providers engaged by AllClear ID (including employees, contractors or other agents) to provide services to AllClear ID. For instance, AllClear ID may use a credit card processing company to bill users for subscription fees. These third parties are not permitted to retain, share, or store any Personal Information provided by AllClear ID except to provide these services, and are bound by confidentiality agreements which limit their use of such information.

AllClear ID may also share your name, state of primary residence, registration date, activation code, and other administrative data with third parties who have paid for your Service, if applicable.

In order to use or provide the Services, we or you may also share your Personal Information with third parties. For instance, we or you may use AllClear ID services to facilitate communications with certain credit reporting agencies.

AllClear ID may share your Personal Information with third parties in order to carry out your instructions or to provide specific services requested by you. AllClear ID is not responsible for any services offered by a third party, including, without limitation, any policy such third party may have regarding the privacy of Personal Information.

AllClear ID may share your Personal Information with a third party in connection with a change of control, merger, sale of AllClear ID or substantially all of AllClear ID’s assets, a reorganization, or sale to another company in AllClear ID’s subsidiaries.

AllClear ID may share your Personal Information with a third party in connection with any request by law enforcement, such as when AllClear ID believes there may be misuse of the Service, to investigate a possible crime, when AllClear ID has a good-faith belief that it is necessary to comply with a court or agency order, ongoing judicial proceeding, or other legal process served on AllClear ID or one of its third party service providers, to exercise AllClear ID’s legal rights, and/or to defend against legal claims.

Finally, unless we otherwise agree, even after the term of your subscription has expired or terminated, AllClear ID may retain your Personal Information indefinitely for the uses permitted hereby, to resolve potential disputes, to comply with official investigations or proceedings and/or enforce AllClear ID’s agreements.

The Singular Summary and Aggregate Statistical Information that AllClear ID may share aggregated personal demographic and profile data and/or anonymized or redacted data regarding users of our Service. This data also does not contain Personal Information, but may describe information regarding group usage of the Service and/or group demographic information.

Accessing and Changing Your Account Information

You can review the Personal Information you provide us and, unless otherwise indicated, make any desired changes to such information, or to the settings for your AllClear ID account, at any time by logging into your account on the Site and editing the information on your Profile page. You can request in writing that AllClear ID remove your Personal Information from our database and that your account be closed. See "Contacting Us" later in this document.

Security

AllClear ID utilizes a wide range of advanced technologies for Internet and secure interactive voice security, including multi-band, multi-factor authentication, data encryption, and database data encryption.

When you attempt to access secure areas of the Site or sign into the Service, AllClear ID will authenticate you.

AllClear ID protects your information over the Internet by using a secure Web server, which allows your Web browser programs (Microsoft Internet Explorer, Firefox, etc.) to interact with AllClear ID’s Web server via an encrypted session.

AllClear ID uses a Secure Socket Layer (SSL) connection that provides an encrypted connection between your computer and AllClear ID. The encrypted connection scrambles ordinary text or data into ciphertext to safeguard your information as it is transmitted over the Internet. The information is decrypted, or put back into a readable format, when it reaches its intended destination.

Certain Personal Information AllClear ID collects is encrypted. In addition, the Site and the Service are hosted in an environment that employs firewall and other advanced technology designed to prevent interference or access from outside and unauthorized inside intruders.

Notwithstanding the foregoing, there is always some element of risk involved in sending personal information on-line. YOU ACKNOWLEDGE THAT, IN CONNECTION WITH THE ALLCLEAR ID SERVICE, INFORMATION SHALL BE TRANSMITTED OVER LOCAL EXCHANGE, INTEREXCHANGE, AND INTERNET BACKBONE CARRIER LINES AND THROUGH ROUTERS, SWITCHES AND OTHER DEVICES OWNED, MAINTAINED, AND SERVICED BY THIRD PARTY LOCAL EXCHANGE AND LONG DISTANCE CARRIERS, UTILITIES, INTERNET SERVICE PROVIDERS, AND OTHERS, ALL OF WHICH ARE BEYOND THE CONTROL AND JURISDICTION OF ALLCLEAR ID. ACCORDINGLY, ALLCLEAR ID ASSUMES NO LIABILITY FOR OR RELATING TO THE DELAY, FAILURE, INTERRUPTION, OR CORRUPTION OF ANY DATA OR OTHER INFORMATION TRANSMITTED IN CONNECTION WITH THE ALLCLEAR ID SERVICE. ALLCLEAR ID FURTHER MAKES NO WARRANTY AND ASSUMES NO LIABILITY REGARDING THE AVAILABILITY, RELIABILITY, OR SUITABILITY OF ANY INTERNET SERVICE PROVIDER OR DIGITAL SUBSCRIBER LINE SERVICES.

ALLCLEAR ID MAKES NO WARRANTIES AS TO THE SECURITY OF USER'S DATA COMMUNICATIONS, OR THAT THIRD PARTIES WILL NOT GAIN UNAUTHORIZED ACCESS TO OR MONITOR USERS' COMPUTER(S) OR ONLINE COMMUNICATIONS. YOU AGREE THAT ALLCLEAR ID WILL NOT BE LIABLE FOR ANY SUCH ACCESS.

Framing and Linking

Some of the content on the Site may be provided through the use of framing or linking technology. Using this technology from the Site, you may view content that may reside on a third party's server. In that case, the third party may place a cookie on your computer and any personal information you provide to that third party may be used by that third party in a manner that AllClear ID cannot control. By accessing any third party content through our Site, you are assuming all liability from and risk of the use of such content, including the use of cookies. AllClear ID takes no responsibility or liability for any cookie placed by a third party, for any content viewed on a third party's server or for any use they may make of information you choose to provide that third party. If you are concerned about a third party's web site privacy practices, please review the privacy policy for that site.

Contacting Us

If, after reviewing this policy, you have any questions or concerns regarding how your personal information is used or maintained, please contact us:

E-mail

AllClear ID: support@allclearid.com

Mail

AllClear ID, Inc.
823 Congress Avenue
Suite 300
Austin, Texas 78701

Phone

AllClear ID: 1.855.434.8077