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About AllClear ID

As the leader in customer security, we have spent more than ten years empowering clients to prepare for, respond to and recover from the most complex breaches in history.

We are proud to be recognized for our unparalleled expertise, excellent customer service and innovative solutions and are committed to continuing to deliver the same well into the future. Our work is based on the belief that everyone has a right to identity protection and organizations have a responsibility to keep their customers’ data safe.

AllClear ID was founded in 2004 by CEO Bo Holland, a visionary entrepreneur who has been delivering innovative technology solutions to the financial sector for more than twenty years.

Meet the Team

Why we’re the choice of leading brands

Why we’re the choice of leading brands

Unmatched expertise

Having effectively managed thousands of breaches, we know the decisions a client will face and how to help them make the most informed choices for their specific situation. As true partners, clients receive insightful, accurate, and timely guidance to maximize customer retention, minimize brand damage, and avoid costly mistakes in their breach response.

We have successfully managed three of the four largest data breaches in history.

We have notified more than 240 million people on behalf of FORTUNE® 500 companies and government agencies.

We are a well-respected and trusted partner and resource to leading law firms and cyber insurance carriers.

Guaranteed capacity

Guaranteed capacity

We offer the first and only program to reserve capacity before a breach occurs—ensuring clients’ access to trained professionals who are ready to respond in a guaranteed time frame.

Outstanding customer service

Outstanding customer service

The way a business responds to a breach publicly demonstrates how much they value their customers. Our goal is to ensure that our clients establish immediate accountability, concern, and dedication to correcting any identity theft issues. Unlike other customer security service providers, we do not upsell products to affected customers, nor do we sell customer data as a broker.

How ready is your business for a data breach?

The values that drive us

We come to work each day driven by our company values.

Integrity is paramount.

Being honest, kind, and helpful is who we are. It’s also an integral factor in becoming the most trusted consumer identity assurance network.

Customer Service is above and beyond the expected.

We provide world-class service that far exceeds our customers’ expectations. We are compassionate and helpful, but most importantly, we are the champion for the consumer. We advocate, educate, advise, protect, and remediate. It’s our wow factor, and we thrive on delivering the "wow."

Have fun together as a company.

We work hard and have fun while we’re doing it. We always take time to celebrate—Austin style!

We operate as one. We inspire each other to win.

We are a collaborative team with a thirst for excellence. We value individuals for their passion, talent, and effectiveness. We foster creativity, innovation, and the autonomy to be awesome. We respect and value the ideas of every team member regardless of title and encourage individuals and teams to achieve high expectations and challenging goals.

We take pride and ownership in all that we do.

We are a company full of caring, creative, brilliant people, and we put our heart and soul into everything we do. We value effectiveness over adherence to process, results over politics, and we’re never, ever satisfied with the status quo.

*Calculation based on the 2018 results of surveys sent to all customers who interacted with the AllClear ID support team.
**Rate is valid through 2018 and applies to cases involving adults covered by U.S. consumer protection laws.
***The Forrester Wave™: Customer Data Breach Notification And Response Services, Q3 2015