About AllClear ID

Who We Are

AllClear ID is a team of technology and customer service professionals committed to delivering helpful and easy to use identity protection for consumers, and we have several plans available including AllClear ID PRO with credit monitoring.

Our latest innovation is the AllClear Guarantee.  This industry-first offering makes the promise of website security real for consumers: businesses that offer the Guarantee give customers identity protection to use anywhere, online and offline, and helps repair their identity no matter where or how fraud may occur.

Award-Winning Customer Service

The AllClear ID Customer Support team was recognized by the prestigious Stevie Awards for outstanding customer service in 2012 and 2013.  Industry group Javelin Research named AllClear ID “Best in Resolution” in 2011 for resolving identity theft cases. We are proud to maintain an A+ rating by the Better Business Bureau.  See what our customers say about AllClear ID.

AllClear ID Alert Network

The AllClear ID Alert Network is the first of its kind: our technology gives you the ability to respond faster to alerts about your identity, and take action if you suspect fraud. Today we have several alerts for our customers including Fraud Detection, Credit Monitoring, and ChildScan. As we continue to build the network, we will have the ability to alert you quickly and in more places when your identity is at risk.

AllClear ID Leadership

An experienced Management Team gives AllClear ID an advantage in delivering exceptional identity theft protection solutions. Founder and CEO Bo Holland has years of experience in the financial services and technology industry, and has provided research to the Federal Trade Commission. Vice President of Customer Service & Chief Investigator Jamie May has provided expertise on the topic of child identity theft to the Department of Justice, and is regularly featured as an identity theft expert across well-respected media outlets.

AllClear ID plays leadership roles in fighting identity theft and supports the privacy and security industry through partnerships across key organizations. Our team serves on the Identity Theft Resource Center board, and works in close partnership with the Consumer Federation of America.

AllClear ID was founded in 2004, is headquartered in Austin, Texas and is privately funded. To find out more about AllClear ID, contact us directly. For more information on our business offerings, please visit www.AllClearID.com/business.

AllClear ID is Making News

AllClear ID has been featured on the TODAY show, in the New York Times, Wall St. Journal, and on the Clark Howard Show.

Formerly Debix

In 2012, AllClear ID became the official name of the company Debix.

 

AllClear ID Company Values

Integrity is paramount.

Being honest, kind and helpful is who we are. It’s also an integral factor to becoming the most trusted consumer identity assurance network.

Customer Service above and beyond the expected.

We provide world-class service that far exceeds our customers' expectations.  We are compassionate and helpful, but most importantly, we are the champion for the consumer.  We advocate, educate, advise, protect and remediate.  It’s our “wow factor” and we thrive on delivering the “wow".

Have fun together as a company.

We work hard, and have fun while we’re doing it.  We always take time to celebrate…Austin style!!!!

We operate as one.  We inspire each other to win.

We are a collaborative team with a thirst for excellence.  We value individuals for their passion, talent and effectiveness.  We foster creativity, innovation and the autonomy to be awesome.  We respect, encourage and value the ideas of every team member regardless of title and encourage both individuals and teams to achieve high expectations and challenging goals.

We take pride and ownership in all that we do.

We are a company full of caring, creative, brilliant people and we put our heart and soul into everything we do.  We value effectiveness over adherence to process, results over politics, and we’re never ever satisfied with status quo.