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Monitoring Services: Stay Informed of Important Activity

AllClear Credit Monitoring™ and Identity Theft Monitoring™ services keep you informed of how your personal data is being used. A company might provide monitoring services to you as a benefit, or after a data breach, with the option to enroll at any time during your coverage period.*

AllClear Identity Repair™ is included with our monitoring services. Specially trained and dedicated investigators help fix identity related problems—no matter what they are or how they happened.

AllClear Credit Monitoring

AllClear Credit Monitoring keeps you informed of new credit activity by sending alerts when banks and creditors use your identity to open new accounts. Our patented technology eliminates repetitive and non-urgent email alerts common with other products, ensuring that you know just when to take action. May include Triple Bureau Option.1

AllClear Credit Monitoring includes:

  • Identity Repair: Because Identity Repair is so important, we include it with all of our services. If you become a victim of identity theft, a dedicated investigator will help repair your identity.
  • Identity Theft Monitoring: This service operates in partnership with the National Cyber-Forensics & Training Alliance (NCFTA), which runs a global clearinghouse for stolen credentials. Federal law enforcement agencies, other government agencies, businesses, and academia find compromised consumer data through research and fraud prevention work and report the information to the NCFTA. When we receive compromised data from the NCFTA that matches yours, we alert you.
  • Fast and Secure Phone Alerts: Our exclusive, patented2 alert technology keeps you informed of how your identity is being used. Your secure Voice Key also confirms that calls from AllClear ID are legitimate—not a phone scam or potential thief.
  • Immediate Support from an AllClear Investigator: If you receive a secure phone alert and suspect fraud, simply press the * key, and you will be connected immediately to one of our expert investigators.
  • $1 Million in Identity Theft Insurance Coverage: Provides reimbursement of certain fees, lost wages, and fraud losses related to identity recovery. There is no deductible for this insurance.3
  • Lost Wallet Protection: AllClear Investigators help cancel and replace your credit and debit cards if your wallet is lost or stolen.
  • ChildScan Monitoring is available for those under 18. Databases are scanned to detect unauthorized use of a child’s Social Security number. In the event of fraud, the parent or guardian receives an alert, and an AllClear Investigator will conduct a full inquiry and help repair the child’s identity.

How to Enroll in Monitoring Services

Enrollment is required to use monitoring services, and you must provide your personal information to AllClear ID to enroll.

  1. Check your notification letter, flyer, or email for enrollment instructions.
  2. Go to the website or call the phone number specified in your notification to complete the enrollment process using your redemption code.
  3. After enrollment is complete, additional steps are required to activate your phone alerts.

There is no deadline to enroll, but services are valid only during your coverage period.

Renewing Monitoring Services:

About 1 month before your service expires, you will receive an email or phone call from AllClear ID asking if you wish to renew. If you choose to continue your services after the original coverage period has expired, you will be asked to enter payment information.

Who is the NCFTA?

Formed as a nonprofit by the FBI in the early 2000s, the organization allows field agents and other investigators to sit alongside analysts from banks and other companies to identify cyberthreats.4

AllClear Identity Theft Monitoring

AllClear Identity Theft Monitoring is a service that operates in partnership with the National Cyber-Forensics & Training Alliance (NCFTA), which runs a global clearinghouse for stolen credentials. Federal law enforcement agencies, other government agencies, businesses, and academia find compromised consumer data through research and fraud prevention work and report the information to the NCFTA. When we receive compromised data from the NCFTA that matches yours, we alert you.

AllClear Identity Theft Monitoring includes:

  • Identity Repair: Because Identity Repair is so important, we include it with all of our services. If you become a victim of identity theft, a dedicated investigator will help repair your identity.
  • $1 Million in Identity Theft Insurance Coverage: Provides reimbursement of certain fees, lost wages, and fraud losses related to identity recovery. There is no deductible for this insurance.3

Who is the NCFTA?

Formed as a nonprofit by the FBI in the early 2000s, the organization allows field agents and other investigators to sit alongside analysts from banks and other companies to identify cyberthreats.4

AllClear Identity Theft Monitoring

AllClear Identity Theft Monitoring is a service that operates in partnership with the National Cyber-Forensics & Training Alliance (NCFTA), which runs a global clearinghouse for stolen credentials. Federal law enforcement agencies, other government agencies, businesses, and academia find compromised consumer data through research and fraud prevention work and report the information to the NCFTA. When we receive compromised data from the NCFTA that matches yours, we alert you.

AllClear Identity Theft Monitoring includes:

  • Identity Repair: Because Identity Repair is so important, we include it with all of our services. If you become a victim of identity theft, a dedicated investigator will help repair your identity.
  • $1 Million in Identity Theft Insurance Coverage: Provides reimbursement of certain fees, lost wages, and fraud losses related to identity recovery. There is no deductible for this insurance.3

How do I know if I have access to monitoring services?

If an organization gives you Identity Theft Monitoring, Credit Monitoring, or both, you will receive a letter or email notification with information about how to enroll. Here are examples of what these communications might look like:

Does your notification give you the option of enrolling in one of our monitoring services?

*Enrollment required.
1May include Single or Triple Bureau Option. Triple Bureau Option requires activation and acceptance of the AllClear ID alert filtering policy.
2U.S. Patent No. 7,983,979
3The description herein is a summary only. It does not include all terms, conditions, and exclusions of the policies described. Learn More
4Private-Public Collaboration Puts Pittsburgh at Fore of Cybercrime Fight,” Wall Street Journal, August 13, 2015.