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Reserved Response™

The first and only solution that pairs expert planning with guaranteed capacity for a successful breach response.

A successful response requires more than a plan. It requires the resources and expertise to scale.

When a breach occurs, customers expect a swift, authentic, and reassuring response. Details like clear and timely communication and experts available to answer questions are critical to rebuilding customer trust.

A successful breach response begins well in advance of an incident and addresses three key components:

  • Scalable

    Scalable, fast, and high-quality customer response capacity reserved

  • Team

    An army of experts ready to deploy quickly

  • Documented

    Documented, tested, and up-to-date response plan

AllClear Reserved Response gives your business the capacity to scale and respond quickly so you can deliver a seamless and timely customer experience after a breach.

Talk to an Expert

Give your organization the capacity to respond successfully.

Reserved Response ensures that you are ready to deploy an effective customer-facing breach response. This program includes a response plan designed and tested by the industry’s most experienced breach specialists, as well as guaranteed access to the people and resources needed to execute that plan.

Expertly Designed and Tested Response Plan

All Reserved Response programs include our Response Ready® services. Experienced advisors will help your business assess needs; make critical business and operational decisions; and define, coordinate, and stress-test a customer-facing response plan that will launch quickly and smoothly.

Guaranteed Resources for Notification and Customer Support

In the event of a breach, Reserved Response ensures that you have the people and resources needed to deploy a fast and high-quality response. Our advisors lead your team through the response plan you crafted, and our knowledgeable Identity Support Specialists provide a clear, trust-building experience for your customers.

Listen to our latest webinar

The Real Cost of a Data Breach

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Capacity Means Answering the Call

For people affected by a data breach, a poor customer-facing response with long hold times, misinformation, and inadequate identity protection makes a bad situation worse. The best incident response plans include capacity: people dedicated to helping your customers after a data breach. Reserved Response means you are always ready to respond—only from AllClear ID.

A Reserved Response is a better response.

  • Proprietary Response Ready™

    Proprietary Response Ready™

    Customized for your company

  • Data Breach Simulation

    Data Breach Simulation

    To prepare your team for critical decision-making and communication

  • Breach Response Drill

    Breach Response Drill

    To develop your team's response "muscle memory" in a test environment.

What It Means to Be Response Ready

Our Reserved Response program includes a series of activities designed to get your organization ready to launch a customer-facing breach response. When the process is complete, you are Response Ready.

As a Response Ready organization, you’re better equipped to make critical decisions and reduce errors when launching a customer-facing breach response.

  • Specialists collaborate with your internal and external incident response team to build a customer-facing breach response plan that includes notification, support, and identity protection services.
  • Your customer-facing response plan is tailored to your business’ and team’s specific needs, incorporating best practices from our experience managing history’s largest and most complex data breach responses.
  • Your plan is validated and stress-tested using detailed, customer-facing response drills and simulations.1

Choose your solution

  • Gold
  • Silver

AllClear Reserved Response plans are customizable to better serve your business needs. War Game is included in your Reserved Response plan or can be purchased separately as a service.

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Resources to Get Prepared

GDPR Response Challenge

Bo Holland, Founder & CEO of AllClear ID, shares his experience and findings from discussions with privacy professionals in the U.S. and Europe.

*Calculation based on the 2015 results of surveys sent to all customers who interacted with the AllClear ID support team.
**Rate is valid through 2015 and applies to cases covered by US consumer protection laws.

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