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Market Overview: Customer Data Breach Notification and Response Services

Market Overview

Customer Data Breach Notification and Response Services

Companies that collect personal information from customers also have a responsibility to protect it. Those who don’t – and those who fail to respond properly when that data is breached – risk lost business, revenue, and customer trust.

Those are just come of the findings from a new Forrester Market Overview on Customer Data Breach Notification.

You’ll learn:

  • 1 Key considerations for an effective customer-facing data breach response
  • 2 How external experts can help build a more cohesive response

“You can’t stop every cyberattack, and accidental data loss happens. Customer-facing communication following a breach is a critical component of incident response and the first step in reassuring consumers that your organization is handling the incident appropriately.”

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