Questions? Get answers here.


Contact Customer Support:


Please Note: For security reasons, we cannot answer any requests that involve sensitive information via email. Do not send your personal information to us or any other service provider over email. Should you need to update your account, please call Customer Support.

Phone: 1-855-434-8077, Monday - Saturday 8am to 8pm CST

AllClear ID Corporate Address:
823 Congress Avenue
Suite 300
Austin, Texas 78701

AllClear ID Mail Processing Center:
PO Box 3356 
Suwanee, GA 30024-9847 

For information on the Anthem cyber attack, visit